Author Topic: Video Retrival  (Read 1021 times)

Daniel Grejeda

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Video Retrival
« on: January 08, 2016, 09:09:03 am »
EPS is excited to inform you of some changes to our policy for Video Retrieval! Due to the the high request volume for miscellaneous incident video retrievals, we will now offer a FREE 30min training session for someone at your property. EPS will also offer custom video retrieval at $45 per hour.

All breach videos that happen during monitored hours will continue to be reviewed as we have done in the past.

When EPS is contacted for video retrieval, we will have Shannon, our customer service rep contact you, at this point she will need a time frame narrowed down to a 24 hour period of occurrence. When Shannon is reviewing the footage, she will ask for you to have someone stand in the area of the incident so she knows exactly where and what camera to look through. This saves time and money for both parties.

Thanks for your continued partnership, we look forward to stopping theft in 2016!
Please donít hesitate to contact us if you have any questions or concerns.

Angela L. Buchanan
CMS Manager
Cell: (903) 922.0085

Eyecon Protection Solutions, LLC
PO Box 1163
3910 US Hwy 79N
Palestine, TX 75802