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Messages - Daniel Grejeda

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News and Events / Video Retrival
« on: January 08, 2016, 09:09:03 am »
EPS is excited to inform you of some changes to our policy for Video Retrieval! Due to the the high request volume for miscellaneous incident video retrievals, we will now offer a FREE 30min training session for someone at your property. EPS will also offer custom video retrieval at $45 per hour.

All breach videos that happen during monitored hours will continue to be reviewed as we have done in the past.

When EPS is contacted for video retrieval, we will have Shannon, our customer service rep contact you, at this point she will need a time frame narrowed down to a 24 hour period of occurrence. When Shannon is reviewing the footage, she will ask for you to have someone stand in the area of the incident so she knows exactly where and what camera to look through. This saves time and money for both parties.

Thanks for your continued partnership, we look forward to stopping theft in 2016!
Please don’t hesitate to contact us if you have any questions or concerns.

Angela L. Buchanan
CMS Manager
Cell: (903) 922.0085

Eyecon Protection Solutions, LLC
PO Box 1163
3910 US Hwy 79N
Palestine, TX 75802

News and Events / Upcoming Holiday Security Measures
« on: November 23, 2015, 06:57:08 pm »
Happy Holidays from all of us at EPS!Dear Clients,

The holiday's are here! A quick checklist to ensure your properties are secure over the holiday's.

1. Clean all camera lenses.
2. Clear spiderwebs and debris from cameras and the area around the cameras.
3. Clear all beams and fence lines of grass, debris and equipment.
4. Verify your employees have our contact information to inform us if they will be accessing your property over the holiday weekends.

Your assistance is greatly appreciated. Please contact me if you have any questions or concerns. Hope you and all your employees and families have a safe holiday season!

Thank you,
Angela Buchanan
CMS Manager
(903) 922.0085

News and Events / Smash & Grab Alert
« on: December 09, 2014, 09:39:00 am »
Dear Valued Clients,

The industry is seeing an increased number of Smash & Grabs over the last few months. Here at EPS we have seen more attempts in the last few months then we have seen over the last 4yrs. The thieves can be in and out of a dealership with a pipe gate in under 6 minutes, leaving your local police department very little time to respond and stop the thieves or track them down and recover your merchandise. These thieves are going in for the handheld equipment and anything that can be carted off quickly and easily.

We ask that you assist us in keeping your property and merchandise as secure as possible by taking the following measures.

1. Block all entrances & gates with large equipment.
2. Move handheld equipment away from the doors and windows.
3. Run cabling or chain through equipment. (Especially those properties that have no gates or fence lines. This will assist in minimizing any loss.)

If you have any questions please don’t hesitate to contact me.


Angela M. Logan
CMS Manager
Cell: (903) 922.0085

News and Events / Central Monitoring Station is back up and running.
« on: November 06, 2014, 10:45:39 am »
Dear Valued Clients,

We are happy to announce that we have completed our move and our Central Monitoring Station will be back to normal operation at 5p today. We apologize for any inconvenience during the last few days. Also, we did have a few phone issues in the last few days and want to apologize for any confusion while we were getting that all sorted out. Please contact me with any questions or concerns. I will be happy to help you or get you to someone that can assist you. Hope you have a wonderful weekend!

Thank you again!
Angela M. Logan
CMS Manager
(903) 922.0085

News and Events / We Are Moving!
« on: October 27, 2014, 09:11:02 pm »
Dear Valued Clients,
EPS is excited to announce that we are moving! Our business has expanded in leaps and bounds over the last few years and we have found that we have outgrown our original Central Monitoring Station. We are planning to make the move to our new offices, Monday, November 3rd - Wednesday, November 5th, and are doing everything in our ability to make this as quick and seamless as possible with as little of an inconvenience as possible to you, our client. 
Unfortunately, to make this transition smooth we will have to shut down our monitoring services for a short period of time. The security of your property is of utmost importance. During this transition, since we will be unable to monitor your business, we recommend you contact your local Police or Sheriff’s Department and request courtesy patrols.
We hope to be back up and running as quickly as possible and will keep you informed of our progress.
Please don’t hesitate to contact me if you have any questions.
Angela Logan
CMS Manager
(903) 922.0085

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